Social media has amazing potential. And so far we have really not started tapping it...I feel in the future there could be more and more products and services driven by the social media...some possibilities are:
Emergency services: imagine if we could just tweet to a designated Twitter handle for emergency services like ambulance, police, fire etc
Voting: imagine if voting could be done over Twitter or Facebook!
Customer feedback: driven by the poll option on Twitter
Breaking news: social media could be the key medium for breaking news in the future. The other media could offer more exhaustive information
E commerce: what if we could use social media to shop
These are just some random ideas . I'm sure the possibilities are infinite...
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